Privacy & Cookie Policy

Swastik Industries is committed to protecting the privacy of all visitors to our website. This policy outlines what information we gather, why we gather it, and how it is used, stored, and protected. We encourage you to read this policy carefully before providing any personal information on our website.

This policy applies to all pages, forms, and services available through www.zenbatteries.com and any sub-domains operated by Swastik Industries.

When you voluntarily interact with our website — for example, by filling out a contact or enquiry form — we may collect the following personal information:

• Full name
• Phone number
• Email address
• Company or business name (if submitted via trade enquiry forms)
• Nature of enquiry or product interest

You are not required to provide personal information to browse most areas of our website. Personal information is only collected when you choose to submit it.

When you visit our website, certain non-personal, technical information may be automatically collected by our servers or third-party analytics tools:

• Browser type and version
• IP address (anonymised where possible)
• Device type (desktop, mobile, tablet)
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• Geographic location (country / city level only)

This non-personal data cannot be used to identify you individually and is collected purely to help us understand how our website is used.

Swastik Industries uses the information collected for the following purposes only:

• To respond to product enquiries, quote requests, and customer support requests
• To share relevant product information, catalogues, or updates that you have requested
• To improve the performance, content, and usability of our website
• To maintain internal business records and follow-up on trade enquiries
• To comply with applicable legal and regulatory obligations

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They allow the website to recognise your device and remember certain information about your visit, improving your experience on subsequent visits.

Zen Batteries uses cookies for the following purposes:

• To analyse website traffic and understand how visitors interact with our pages
• To remember user preferences (such as display settings) across sessions
• To measure the effectiveness of our content and improve website usability

You can control and/or delete cookies at any time through your browser settings. You can delete all cookies already on your device, and most browsers allow you to prevent cookies from being placed. However, please note that disabling certain cookies may affect the functionality of our website.

For more information on managing cookies, visit www.allaboutcookies.org.

Swastik Industries implements appropriate technical and organisational security measures to safeguard your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure HTTPS encryption for all data transmitted through our website
• Restricted access to personal data on a need-to-know basis
• Regular review of our data collection and storage practices

While we take all reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of information transmitted to or from our website.

Our website may use third-party services and tools including, but not limited to, web analytics platforms (such as Google Analytics) for the purpose of measuring website traffic and performance. These third-party providers may collect non-personal, aggregated usage data through their own cookies.

Our website may also contain links to external websites operated by third parties. Swastik Industries is not responsible for the privacy practices or content of any linked external sites. We encourage you to review the privacy policy of any external site you visit.

Swastik Industries may disclose your personal information only in the following limited circumstances:

• Legal obligation: Where we are required to do so by applicable law, court order, or government/regulatory authority.
• Protection of rights: Where disclosure is necessary to protect the rights, property, or safety of Swastik Industries, our employees, our customers, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of company assets, personal data may be transferred to the successor entity, subject to the same privacy protections.

We will never sell, rent, or share your personal information with third parties for their own marketing or commercial purposes.

You have the following rights with respect to your personal information held by Swastik Industries:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that inaccurate or incomplete personal data be corrected.
• Right to Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain it.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in Section 11 of this policy.

We retain personal information only for as long as it is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Enquiry and contact form data is typically retained for a period of 24 months, after which it is securely deleted.

Non-personal analytics data may be retained in aggregated, anonymous form for longer periods to support website improvement activities.

Swastik Industries reserves the right to update or amend this Privacy & Cookie Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Continued use of our website following the posting of changes constitutes your acceptance of those changes.

For any questions, requests, or concerns regarding this Privacy & Cookie Policy, please contact us at: